At PoulSoft Solutions, we respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our software services ("Services").

1. Information We Collect

  We may collect and process the following types of information:

  1.1 Personal Information

  • Name, email address, phone number, company name, and job title.

  • Billing information such as payment details and billing addresses.

  1.2 Usage Data

  • Information about how you use our Services, including logs, device information, and analytics data.

  1.3 Technical Information

  • IP address, browser type, operating system, and other technical details.

  1.4 Data You Provide

  • Any data you input, upload, or submit to the Services, including files, documents, or customer records.

2. How We Use Your Information

  We use your data to:

  • Provide, operate, and improve our Services.

  • Process payments and manage subscriptions.

  • Communicate with you regarding updates, support, and promotional offers.

  • Analyze user behavior to enhance functionality.

  • Comply with legal obligations and resolve disputes.

3. Sharing of Information

  We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with operations, such as hosting, payment processing, and analytics.

  • Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

  We implement robust security measures to protect your data, including:

  • Encryption of sensitive information.

  • Secure servers and firewalls.

However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

  Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your data.

  • Correction: Rectify inaccurate or incomplete information.

  • Deletion: Request the deletion of your data.

  • Objection: Object to certain types of data processing.

  • Data Portability: Request your data in a transferable format.

To exercise your rights, contact us at info@poulsoft.com

6. Cookies and Tracking

  We use cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings or opt out of tracking via our cookie settings page.

7. Data Retention

  We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

  Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Children’s Privacy

  Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

  We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website or within the Services. Please review this policy periodically.

11. Contact Information

  If you have any questions or concerns about this Privacy Policy or your data, please contact us:

  • Email: info@poulsoft.com

  • Phone: +918746811811 / +918746822822

  • Address: #304, 3rd Floor, Batavia Chambers,Kumara Krupa Road, Shivananda Circle, Bengaluru-560001,Karnataka, India.